Privacy Policy

1. Information We Collect

We may collect the following information:

• Name or contact information provided by the customer
• Email address used for support or product access
• Discord user ID, server ID, channel ID, or role ID when needed for bot functionality
• Subscription or product access status
• Basic usage information, such as bot commands used or setup actions
• Support messages sent to us

We do not directly collect or store full payment card details. Payments are processed by Stripe.

2. How We Use Information

We use information to:

• Provide access to purchased products
• Activate Discord bot premium features
• Deliver digital products
• Provide customer support
• Fix bugs and improve our products
• Prevent abuse, fraud, spam, or unauthorized use
• Comply with legal or platform requirements

3. Discord Bot Data

Our Discord bots may process server-related data only as needed to provide bot features. This may include server IDs, user IDs, role IDs, channel IDs, and command usage.

We do not sell Discord user data.

4. Payments

Payments are processed by Stripe. Stripe may process payment, billing, tax, invoice, and transaction information according to its own policies.

5. Data Sharing

We do not sell personal information. We may share limited information only when needed to:

• Process payments through Stripe
• Provide product access
• Respond to support requests
• Comply with legal requirements
• Protect our products from abuse or fraud

6. Data Retention

We keep information only as long as needed to provide the product, support customers, maintain records, prevent abuse, or comply with legal requirements.

Customers may request deletion of their data by contacting us at contact@rpxl.ca. Some information may need to be kept for legal, security, or transaction record reasons.

7. Security

We use reasonable steps to protect customer information. However, no online service can be guaranteed to be 100% secure.

8. Contact

For privacy questions or data requests, contact: