Refund Policy

1. Refunds may be approved if

• The customer requests the refund within 3 days of purchase.
• The product was not delivered or access was not provided.
• The customer was charged incorrectly.
• A technical issue prevents the customer from accessing the product and we are unable to fix it.

2. Refunds may be refused if

• The customer has already received, activated, downloaded, copied, or heavily used the digital product.
• The customer changed their mind after receiving access.
• The customer violated our Terms of Service, Discord's rules, or applicable laws.
• There is evidence of fraud, abuse, or misuse.

3. Subscriptions

Subscription customers may cancel future billing at any time. Cancelling stops future charges but does not automatically refund previous payments.

4. Stripe and consumer rights

This policy does not limit any refund rights provided by applicable consumer protection laws. Payments, billing, and refund handling are processed through Stripe.